Writing Skills for Business
The messages you send out to customers, staff, suppliers and colleagues say a lot about your business – and about you! They are crucial to developing new business and retaining and building on existing relationships.
Yet how many times do you receive a letter that is poorly written, conveys no clear message, is patronising or even abusive? Written communication can let us down, even those who are able to present themselves powerfully using other means of communication.
Give your business communications the edge!
- What is good communication
- Know your audience
- Letters and memos that say what you mean
- Writing effective e-mails
- Grammar, punctuation and spelling
- Writing reports
- Communicating difficult messages
For further information on any of the above, please contact me, Kevin Dowson using any of the links below.